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Terms and condition



Welcome to Skipaa! These Terms and Conditions ("Terms") govern your access to and use of the Skipaa mobile application and website (the "Platform") operated by Skipaa Technologies ("we", "us", or "our"). By using our services, you agree to comply with and be bound by these Terms.

1. Eligibility

To use Skipaa, you must be at least 18 years old or the age of majority in your location. By creating an account, you confirm that you meet these requirements.

2. Services Provided

Skipaa is a platform that connects customers with restaurants and delivery partners. We do not prepare food or deliver it ourselves — we facilitate the ordering and delivery process.

3. User Accounts

  • You must register for an account to use certain features.

  • You agree to provide accurate, current information.

  • You are responsible for keeping your account and password secure.

  • You may not share your account or use someone else’s account.

4. Orders and Payments

  • Prices and availability of menu items are subject to change.

  • Orders are confirmed only after acceptance by the restaurant.

  • You agree to pay all fees, taxes, and delivery charges shown at checkout.

  • Payments are processed securely through third-party providers.

5. Cancellations and Refunds

  • Orders may only be canceled within a limited time after placing them.

  • Refunds are subject to restaurant approval and Skipaa’s refund policy.

  • Delivery charges are non-refundable once the order has been dispatched.

6. Delivery

  • Estimated delivery times are only estimates and may vary.

  • Skipaa is not responsible for delays caused by traffic, weather, or other conditions beyond our control.

  • You are responsible for being available to receive the delivery.

7. Restaurant and Delivery Partner Responsibility

  • Restaurants are responsible for food preparation and quality.

  • Delivery partners are independent contractors and not employees of Skipaa.

  • We are not liable for the actions or omissions of restaurants or drivers.

8. User Conduct

You agree not to:

  • Use the platform for any unlawful or fraudulent activity

  • Harass, abuse, or harm another user or delivery partner

  • Attempt to disrupt or interfere with the service

9. Intellectual Property

All content on the Skipaa app and website (logos, text, graphics, etc.) is owned by or licensed to Skipaa. You may not reproduce, distribute, or modify it without our permission.

10. Limitation of Liability

Skipaa is not liable for:

  • Food quality or safety issues

  • Delays or delivery failures beyond our control

  • Loss of data or unauthorized access to your account

11. Privacy

Your use of Skipaa is also governed by our [Privacy Policy].

12. Modifications

We may update these Terms from time to time. Continued use of the platform after changes means you accept the new terms.

13. Termination

We may suspend or terminate your account at any time if we believe you’ve violated these Terms.

14. Governing Law

These Terms are governed by the laws of [Insert Country/Region]. Any disputes will be resolved in the courts of [Insert Jurisdiction].

15. Contact Us

For any questions regarding these Terms, please contact us at:
📧 Email: support@skipaa.com